Magazine

Enchantons Magazine

Trends, news, portraits...
We were thrilled, we liked it, so we'll share it!

Woman holding phone and bank card
Trends

What types of concierge services are there?

A concierge service, historically a hotel reception service, is a set of services offered by a ...
En savoir plus
Cybersecurity
Trends

PCI DSS level 1 certification: the Holy Grail for protecting our Members' banking data

Thanks to the quality of our processes and the ongoing rigor of our teams, John Paul has just ...
En savoir plus
Inside John Paul
Logo white John Paul

Our Concierge Whispers April 2023

Trendy restaurants, cultural outings, current events or hotels to try? Here are our three Concierge ...
En savoir plus
woman in italy
Trends

Slow tourism: 3 reasons to experience authentic travel

With the ecological urgency, new modes of consumption are emerging and the travel sector is more ...
En savoir plus
Trends
John Paul logo

How to retain a new customer? How to retain a prospect?

En savoir plus
ONOR by Thierry Marx team
Inside John Paul

Our Concierge Whispers March 2023

Trendy restaurants, cultural outings, current events or hotels to try? Here are our three Concierge ...
En savoir plus
Trends
Logo John Paul

Travel: Unforgettable experiences via your Concierge

Far from the traditional guided tours in the middle of a swarm of tourists, the way of living a trip ...
En savoir plus
photo of binoculars

under study

XERFI study: The strategies of the players in the concierge market by 2023

The concierge markets have lost none of their attractiveness despite the serious setback caused by the health crisis.

 

Reorganisation of workspaces, mixed uses in urban real estate, ever greater attention to quality of life at work... Faced with changing customer expectations and intensifying competition, what are the main levers for development?

They are
John Paul

Alexandre Coge
Financial Director
Alexandre Coge

"We work hand in hand with all John Paul offices and our parent company Accor."

Chris Valière
COO EMEA
Chris Valiere

"It's through customer passion and innovation, combined with operational rigor, that John Paul employees operate and grow at the heart of the company."